Alvin Poh

Multipliers

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Multipliers are genius makers. Multipliers invoke each person’s unique intelligence and create an atmosphere of genius—innovation, productive effort, and collective intelligence.

Multipliers expect great things from their people and drive them to achieve extraordinary results. Multipliers look into people and find capability, and they want to access all of it and utilize people to their fullest.

The Five Disciplines of the Multiplier

Discipline 1: Attracting and Optimizing Talent

Multipliers are Talent Magnets; they attract and deploy talent to its fullest, regardless of who owns the resource, and people flock to work with them because they know they will grow and be successful.

  1. Look for talent everywhere. Be blind to organizational boundaries.
  2. Find peoples’ native genius
  3. Connect people with opportunities that are aligned to their natural passions and native genius
  4. Remove the blockers, even if they are smart

Discipline 2: Creating Intensity that Requires Best Thinking

Multipliers establish a highly motivating work environment where everyone has permission to think and the space to do their best work, free from the shackles of restrictive practices. Multipliers are liberators. Key Practices of the Liberator:

  1. Create Space and the Right Environment
  2. Demand People’s Best Work

Discipline 3: Extending Challenges

Multipliers act as Challengers, continually challenging themselves and others to push beyond what they know.

The Three Practices of the Challenger:

  1. People grow through challenge, so provoke thinking and to help people discover and see the opportunity for themselves.
  2. Ask the hard questions needed to achieve a stretch challenge, but don’t answer them.
  3. Make people believe in themselves and that the impossible is possible.

Discipline 4: Debating Decisions

Multipliers operate as Debate Makers, driving sound decisions through rigorous debate.

The four parts to a well-crafted frame: QUESTION, WHY, WHO, HOW

After framing of the issue, Multipliers spark the debate, which is ENGAGING, COMPREHENSIVE, FACT-BASED, EDUCATIONAL.

Finally, a sound decision is arrived at. Multipliers ensure this in three ways. First, they reclarify the decision-making process. Second, they make the decision or explicitly delegate it to someone else to decide. And third, they communicate the decision and the rationale behind it.

Discipline 5: Instilling Ownership and Accountability

  1. Multipliers see intelligence and capability in the people around them, and they put them in clearly in charge as owners.
  2. When leaders teach, they invest in their people’s ability to solve and avoid problems in the future.
  3. The feeling of care and trust arising from giving people accountability creates an increased desire for the staffer go the extra mile and push harder to succeed.