October 15

How to Fix The Problem of Avira Antivir “Always Ignore” Option Not Working

11  comments

I use Avira Antivir, and sometimes it detects and flags files that I want it to ignore. When this happens I usually choose the “Always ignore” option, but for some reason, the “Always ignore” works only for the current session. I.e. if the scanner scans the file again, it’ll prompt me about it again.

avira antivir

This is probably a design choice, but raises the question of: What’s the difference between “ignore” and “always ignore” then?

After being prompted about the same file for 3 times, I decided to delve into this further, and found that Avira Antivir actually has a file exception list. To get to this list, just right-click on Antivir’s icon in your system tray (the lower right corner of your screen), choose “Configure Antivir”, tick on the “Expert mode” option, and then click on Guard > Scan > Exception. You can add the file/folder that you want to ignore in this list.

Do the same for the Scanner option (Scanner > Scan > Exceptions)

Now Antivir shouldn’t be complaining about the files that you want to always ignore.


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  1. The ignore option is just for the current session until you restart the computer. This is by design.
    To add an exception you have to do:
    Right click on the tray icon > configure antivir > tick expert > guard > scan > exception
    same for scanner.

  2. Thanks a million for this information.

    This was driving me crazy!

    I checked the configuration but missed the sub-categories for each area.

  3. Seriously, thanks a million. I was getting extremely irritated and sick of always having to click “always ignore.” Should’ve checked this out sooner. Thanks!

  4. “The ignore option is just for the current session until you restart the computer. This is by design.”

    This is a flat out lie, the AV will warn you multiple times per session.

    It is clearly a tactic to get users who are sick of their broken antivirus to upgrade to a proper one.

  5. M.Walfish said: “It is clearly a tactic to get users who are sick of their broken antivirus to upgrade to a proper one.”

    Actually, this function is also -broken- in the paid ‘Professional’ versions of Avira. BTW, let’s discern between the two functions:

    ‘Ignore’ = ignore for current session (until reboot)

    ‘Always Ignore’ = BROKEN, DOES NOT WORK AS INTENDED

  6. Even the exceptions are kinda broken in fact… sigh!
    I have added some files AND folders to both the ‘scan’ and ‘real-time’ exceptions, but at every reboot or when I swap external HD the AV brings back the same alerts for those few files.
    I just searched for this issue and found out this Avira official answer:

    https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/1091

    therefore, folders won’t be handled as exceptions as long as the BACKSLASH was omitted in the naming rule… god, how lousy.
    Hopefully, this should stop the alerts now!
    Cheers!

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