How To Fix Iphone Problem With No Sound

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If your iPhone has a problem with the sound where you could still make phone calls, but only with the headset plugged in, then you might be facing this problem. This was exactly what I was facing, and here’s what I did in more detail:

First of all, if this is the same problem as what I had, here’s what you’re probably facing with your iPhone:

  1. Your iPhone speakerphone is fine
  2. Your iPhone can still ring
  3. Your iPhone ONLY has no sounds when you’re texting, using the slider to unlock the phone, playing music or videos, sms or phone alerts.

If that is the case, then you’ll be glad to know that most of the time, it’s NOT a problem with your iPhone, but just dust in the headphone jack. That’s what’s causing the sound to work for only some cases, as per the list above.

The solution? Simply take a deep breath and give your headphone jack a good blow, then try again. Alternatively, twist the corner of a piece of toilet paper, tissue paper, or paper towel, and wiggle that in the headphone jack to clean it out.

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About the author

Alvin Poh

I've over 17 years of entrepreneurship experience, having built a tech company to be the top in the country, which was subsequently acquired for an 8-figure sum. As CEO, I led the company through robust growth to 150 employees across 4 countries. After the acquisition, I embraced minimalism, sold off my personal possessions, and started living around the world.

Read more about my story here.

16 comments

    • Just so that we’re clear – the headphone jack here is the female part that’s on the phone right? That should be cleaned out, because if you’re facing the same situation as I’ve described, that was the solution that worked for me. If that fails, I’m afraid I’m out of ideas 🙁

      • Hi my headset work fine my phone will not ring or play any kind of sound!
        Just the vibration works ! Any ideas as I live about 200 miles to the closest Apple Store !
        580-379-9590 txt me if you have any ideas thanks bunches

    • Ahhh if it’s not an issue with dust, then that might be a deeper problem with the phone hardware then. You may have to visit the service centre to fix this

  • Hi yer same drama for m e got phone today no sound at all, when i put in on my docking station it works thru stereo, same as if i put headfones in. But with non of the above no sound, no clicks, no music not a thing! Talk about frustrating! looks like a visit to apple hope they can fix it for me.

  • Hi I appearently also have this same problem but I tried cleaning the earpiece hole … But it doesnt work … Can someone tell me how ?? I also jailbtoken my iPhone

  • Hi, and yes I had the same problem, no sound..absolutely nothing unless with the headset on. Hv tried all methods but none works for me. So I went down to my service provider to hv my phone checked. I’m shocked to hear that the parts inside my phone is already corroded(by liquid/water), which in the first place I din even know how/when my phone gets contacted with water. Anyway there’s nothing they can do for me even though I’ve bought my phone for less than 1 year and worse thing is I can’t get a free 1-1 exchange for a new iPhone. So I’m now stuck with a ‘soundless’ iPhone. 🙁

  • Hallelujah!! Thank you so much for helping me to be able to fix this problem without a trip to the Apple store 🙂 🙂 🙂

  • Hi, I tried to blow and the paper thing but no change… Thought for sure I would have to live with headphones strapped to my head. I was over it and blasted it with my hair dryer and IT WORKED!!!! Yay all fixed. Thought it might help someone.

By Alvin Poh

About Author

I've over 17 years of entrepreneurship experience, having built a tech company to be the top in the country, which was subsequently acquired for an 8-figure sum. As CEO, I led the company through robust growth to 150 employees across 4 countries. After the acquisition, I embraced minimalism, sold off my personal possessions, and started living around the world.

Read more about my story here.