Can’t Call Out With The iPhone? How To Fix To The Call Failed Problem with iPhone

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I found out that my new iPhone has terrible reception, even in places with supposedly good coverage. It turns out that it’s because of certain settings that I didn’t configure properly. After I changed them, all was good again!

So if your iPhone is like mine and you see “Call Ended” and then “Call Failed” immediately after trying to dial out from your iPhone, even though there’s a good signal (i.e. you can see signal bars, so you are connected to your carrier). Then relax, because there probably is no problem with the phone — you PROBABLY just need to do these 2 steps:

1) Go to Settings > General > Date and Time. Switch off “Set Automatically” and manually select your hometown (the default is Cupertino). If you dont change it, you will not be able to make outgoing calls. But the wierd part is, you will still be able to receive incoming calls. Once done, manually set the date and time, and restart your iPhone. If you want, you can reset the 2 settings to “Set Automatically” again.

2) Next, go to Settings > Phone > Show My Caller ID > Switch this to “ON”. Usually with these steps, things should be okay already. If not, you have to turn off “Call Forwarding” and “Call Waiting” as well.

Hope that helps!

Update: For iPhone 3.0 and later, after unlocking you might get no service (in an area you know has good service). In these cases, try turning 3G off, or Push Notifications off.

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315 Responses

  1. Thanks glad this was here after doing a 4.3.5 update a few days later I couldn’t call out or txt. Had bars just said calling or call failed and txt would fail. If this was not out there I would have been in trouble thanks again!!!

  2. I had this problem and fixed my phone disabling WiFi and it worked fine for a week. Then the problem reccured.

    This time I disabled auto update time and data roaming. The phone worked for a day. The problem reccured.

    I then went to the iStore and they replaced my phone!

    Now I have a new iPhone 3GS

    🙂

  3. thanks a lot for the tips. simple but works! i have this problem for a month. Now solved. I have tried setting but off course only focus on phone setting, call setting, do reset, never thought on date & time. How come iphone have this problem? Again… thanks!

  4. Thanks for posting this! My iphone wouldnt call out, and only for reading this I just realised i wasnt receiving calls either!. I didnt get the Call Failure msg, my phone just wouldnt call out or receive a call.

    This worked a treat!!!

  5. It worked the first time i tried it but this problem reappear again after sometime…Do i need to continue doing this everytime?

  6. Now I have a new iPhone 3GS problem. (I can’t call out) I tried every thing but dint help………..
    Is there anything other that to make it work, I try to make a call,answer,{call ended )please there some help.please…..

  7. my iPhone 3GS a few days later Ichange other company ,in same day I
    couldn’t call out , problem is when making outgoing calls, the call ended ,now I make evry cmpany sim not work Iam lookingfor solution if there some one to help me.please. my msn
    ( youness-svenska@hotmail.com ) thanks

  8. I’m unabe to make calls but receiving calls. i did what you said even i updated firmware as well to version 5.0.1 but still not able to make calls, please tell me what to do???

  9. Hey thanks a lot for this
    I was in so much trouble and I was just about to take it to technician n spend whole pocket money to fix this issue
    But this method fixed the issue I don’t know how to thank you
    But really u r amazing thankssssssssssss

  10. Very big thanks coz im sffring with the outgoing call failed problem from last 10days now solved it so im saying again&again thankssss!!!!

  11. dude those two steps u gave me. i checked them out and it worked. but the only problem still remaining is that after a 4-5 days the problem reoccurs.is there any way that this problem can b solved permanently.
    do reply on adidevtriguna@gmail.com

  12. Hi, i have an iphone 3gs which i bought a few weks ago. the seller said it was locked to orange and i could see on the iphone settings that it is locked to orange. i am getting good signal but i tried calling out and wouldnt work. doesnt recieve calls. and wont send or recieve texts. i tried your solution but still same thing. please help. should i take it to an orange shop?

  13. Thank you so much, have had this problem with phone for 2 days now and just found this online and it fixed it!! Amazing thanks again!!

  14. Thanx a lot for ur effort in explaining it so well..it works perfectly..happieee that my phone works well again :):)

  15. Hi I’ve a 3gs. Cant make calls most of the time and when I do people cant hear me although I can hear them perfect. Tried ur suggestions earlier but no joy! I have updated software again no joy. I’ve an appointment with apple tonight but my phone is 15 months old therefore out’ve warrenty and I’m due an upgrade in June so really don’t want to spend money on getting this fixed! Please help!

  16. Oh btw I’ve also turned off 3g, reset network settings, and when I put my simcard into another phone it works perfectly!

  17. I have the same call/sms send/receive problem with my 3gs. Software guy says its a hardware issue after doing flash reset, with no success. Hardware guy says its a software issue due to full signals, shown by iPhone. I’m confused what to do 🙁

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