Alvin Poh

What Does “USPS Arrival At Unit” Mean?

So I’ve been looking at the USPS tracking page for a parcel that’s supposed to arrive, and today I found that it said “Arrival at Unit”. Joy, I thought, because it had finally arrived! I went outside only to find…nothing. Shock and horror followed, as I immediately had imaginations of my parcel being stolen or lost.

usps arrival at unit

Then it occurred to me that maybe “Unit” wasn’t *my* unit. Well, yeah. So it turns out that “Unit” in this case actually means a local USPS post office. You’d think that “Unit” would mean apartment, suite, house, or whatever, but no, it does not. Thanks for the really clear delivery advice USPS! It wasn’t the least bit misleading at all.

To my relief, I got my parcel the very next day, and while I’m glad about it, I’m still not sure why USPS doesn’t change “Arrival At Unit” to “Arrival At Facility” or something less misleading.

Oh wells. At least I got my parcel.

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  1. You must try the South African postal services! Parcels just disappear into limbo, “between” destinations, and that is where they stay. it is so bad that Amazon has only recently started shipping stuff to South Africa again!

  2. hehe go fedex next ? 😛

  3. So After It Arrived To Your local Post office it took another day to get to your house?

  4. did you think your mailman stopped by your home at 2:49 am?

  5. Hi Alvin,

    After you received the package,on USPS website tracking result is still arrived at unit or delivered?

    Hope to hear from you

  6. I just went through the same experience, which I followed up with a google search of “what does arrival at unit mean”, which led me here.

  7. I know this is wayyyyyyyyy late and nobody will probably see it…. But what possessed you to think that the USPS delivers mail at 2:50AM???

  8. I think it’s stupid that it takes 3 whole days to get a damn letter to a house 7 miles from me, however, in 3 days they can also get a letter to Georgia!! They just love taking money then screwing with us!!!!

  9. It would say “delivered” when it reaches the final destination. “Arrived at unit” is the local post office.

  10. mine says that ten at 9:30 am (arrived at unit at 8:15) it says delivered but nothing was delivered is it at the post office?

  11. Thank you for posting this information. I am in an identical situation. My mail in the case is time sensitive, and I needed the item 2 days ago when my insured 2 day item was SUPPOSED to arrive. I even wrote an enail stating “What unit? What does that even mean?” Their service is AWFUL. But that wasn’t bad enough. They had to make tracking a package confusing too.

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