How To Fix Iphone Problem With No Sound

by Alvin Poh | Wed, Jan 20, 2010

Tutorials & Tips


If your iPhone has a problem with the sound where you could still make phone calls, but only with the headset plugged in, then you might be facing this problem. This was exactly what I was facing, and here’s what I did in more detail:

First of all, if this is the same problem as what I had, here’s what you’re probably facing with your iPhone:

  1. Your iPhone speakerphone is fine
  2. Your iPhone can still ring
  3. Your iPhone ONLY has no sounds when you’re texting, using the slider to unlock the phone, playing music or videos, sms or phone alerts.

If that is the case, then you’ll be glad to know that most of the time, it’s NOT a problem with your iPhone, but just dust in the headphone jack. That’s what’s causing the sound to work for only some cases, as per the list above.

The solution? Simply take a deep breath and give your headphone jack a good blow, then try again. Alternatively, twist the corner of a piece of toilet paper, tissue paper, or paper towel, and wiggle that in the headphone jack to clean it out.

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This post was written by:

- Alvin Poh lives in Singapore, and is interested in marketing, techy stuff, and likes to just figure out how the two can work with each other. He can also be found on Google+.

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14 Comments For This Post

  1. Chris Says:

    Thanks Alvin, you just saved me a trip to Apple's service centre, cheers!

  2. Alvin Poh Says:

    You're welcome :)

  3. Rudy Says:

    Its not working for me , the headphone jack is new and clean. Any another help ?

  4. Alvin Says:

    Just so that we’re clear – the headphone jack here is the female part that’s on the phone right? That should be cleaned out, because if you’re facing the same situation as I’ve described, that was the solution that worked for me. If that fails, I’m afraid I’m out of ideas :(

  5. Rudy Says:

    Yes , the female part . I also try restore , reset and nothing work for me :( Its always say that the headphones r in !

  6. Alvin Says:

    Ahhh if it’s not an issue with dust, then that might be a deeper problem with the phone hardware then. You may have to visit the service centre to fix this

  7. Jenni Says:

    Hi yer same drama for m e got phone today no sound at all, when i put in on my docking station it works thru stereo, same as if i put headfones in. But with non of the above no sound, no clicks, no music not a thing! Talk about frustrating! looks like a visit to apple hope they can fix it for me.

  8. Marcus :) Says:

    Hi I appearently also have this same problem but I tried cleaning the earpiece hole … But it doesnt work … Can someone tell me how ?? I also jailbtoken my iPhone

  9. Val Says:

    Hi, and yes I had the same problem, no sound..absolutely nothing unless with the headset on. Hv tried all methods but none works for me. So I went down to my service provider to hv my phone checked. I’m shocked to hear that the parts inside my phone is already corroded(by liquid/water), which in the first place I din even know how/when my phone gets contacted with water. Anyway there’s nothing they can do for me even though I’ve bought my phone for less than 1 year and worse thing is I can’t get a free 1-1 exchange for a new iPhone. So I’m now stuck with a ‘soundless’ iPhone. :(

  10. Igor KUTS Says:

    Waouh! Thank you? I almost went back to the store. New iPhone and no sound in the headset. Just a blow and now, it is perfectly working. Thank you very much!!!

  11. Courtney Says:

    Hallelujah!! Thank you so much for helping me to be able to fix this problem without a trip to the Apple store :) :) :)

  12. Elle Says:

    Hi, I tried to blow and the paper thing but no change… Thought for sure I would have to live with headphones strapped to my head. I was over it and blasted it with my hair dryer and IT WORKED!!!! Yay all fixed. Thought it might help someone.

  13. Johnnie Says:

    Worked for me tanx men!!!

  14. icylim Says:

    Thanks! It’s really work! Thanks again=)

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