CPanel’s a great software that’s been powering the web hosting industry for years. It has powerful functionality and a straightforward Graphical User Interface (GUI) that can allow a beginner to easily manage a web hosting account. However, some functionality can be tricky, such as the default forwarding function.
If you create an email forwarder in CPanel that forwards email to test@anotherdomain.com, and create a POP email account of the same name – let’s call this test@testdomain.com – then you’ll receive 2 emails. 1 will be at test@anotherdomain.com, and 1 will be at test@testdomain.com. This isn’t ideal though, because sometimes you’ll need a POP account to reply mails with, and so you can’t just use a pure forwarder. Some email service providers such as Gmail has a “forward and delete” functionality, and this is a behavior we can replicate in CPanel. However, we can’t use the normal email forwarders. For this, we’ll need the account-level filtering function.
Go to account-level filtering in Cpanel, and then create a new filter. In the “Rules” section”, choose “Any header”, and put in your email address (e.g. test@testdomain.com). Now for the “Actions” section, choose “Redirect to email”, and put in the email address that you want all these mail to go to (e.g. test@anotherdomain.com).
Viola! You now have a “forward and delete” behavior in CPanel.
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August 18th, 2010 at 3:37 pm
actually this isn't the best way to do this function.
creating a filter doesn't always forward every email. I used to think the same as you but I've had filters for a couple years on many domains and checked the server recently to find 250 emails that it didnt send to me…they were all emails I didnt actually want but they were still not sent…maybe it was a spam issue that Gmail had rejected or something. I'm not sure why it didn't send them.
The best option seems to be using a real forwarder for the redirecting of emails and then a cronjob to delete the original copies of the emails on the server. I'll make a tutorial for this later and post back with a link.